Shipping and delivery methods ：

1. Samples Shipping: We usually send samples by air to ensure fast delivery.

2. Formal orders: We usually ship from our warehouse in Guadalajara. If the Guadalajara warehouse is out of stock, we will ship from our overseas warehouse, which may delay the delivery time.

Delivery times:

- Air freight: 5-15 business days

- Guadalajara warehouse: 1-3 business days

- Overseas warehouse: 30 business days

For orders sent by mail, it is required that the weight of the package does not exceed 20 kilos and that no dimension exceeds 1 meter. If your order has any compatibility issues, we will contact you. The cost of shipping will be included in your invoice according to the weight of the package. Normally, we will send the package to your delivery address. If there is somewhere we cannot deliver, you may need to pick it up at the nearest post office. Through this system, you will receive a notification from the post office so that you can pick up the package at the post office closest to your home.

Delivery covers the entire territory of Mexico. Shipments outside of Mexico will be studied individually to offer the most appropriate solution to the customer's needs.

All shipments are made at the buyer's risk. In case of delay, loss or damage, the buyer must file the corresponding claim with the carrier. For shipments by mail, you must wait at least 20 business days after shipment to file a claim. Flamingo Tools will provide you with all the necessary data to make the necessary claims.

---