Shipping policy
Shipping and delivery methods:
1. Sample shipping: We usually send samples by air to ensure fast delivery.
2. Formal orders: We usually ship from our warehouse in Guadalajara. If the Guadalajara warehouse is out of stock, we will ship from our overseas warehouse, which may delay the delivery time.
Delivery times:
- - Air shipping: 10-15 business days
- - Warehouse abroad: 30 business days
For orders shipped by mail, the package weight must not exceed 20 kilos and no dimension may exceed 1 meter. If your order has any compatibility issues, we will contact you. The shipping cost will be included in your invoice based on the weight of the package. Normally, we will send the package to your delivery address. If there is any location where we cannot make the delivery, you may need to pick it up at the nearest post office. Through this system, you will receive a notification from the mail so that you can pick up the package at the post office closest to your home.
The delivery covers the entire territory of Mexico. Shipments outside of Mexico will be evaluated individually to provide the most suitable solution for the customer's needs.
All shipments are made at the buyer's risk. In case of delay, loss, or damage, the buyer must file the corresponding claim with the carrier. For mail shipments, one must wait at least 20 business days after shipping to file a claim. S&C INC will provide you with all the necessary information to make the required claims.